Interventions

New technology helps rural hospital keep patients local

eEmergency allows physicians to contact a call center at larger hospitals with the click of a button
New technology helps rural hospital keep patients local

Rural hospitals sometimes have to look elsewhere for higher levels of care.For Hawarden Regional Healthcare in Hawarden, Iowa, this is no longer an issue.They started using eEmergency technology last month.

"These telahealth services are vital because we may not have the infrastructure to have those specialists on site, but we have immediate access to them and it’s immediate access for our patients."

eEmergency allows physicians to contact a call center at larger hospitals with the click of a button.
They are able to do video chats to get assistance during emergency care situations at all hours of the day.Hawarden Regional Hospital has two eEmergency monitors.They operate with a call center in Sioux Falls, South Dakota.

"Hospital officials say one of the main benefits of eEmergency is that it helps keep patients local."
"Provide better care here in Hawarden and then hopefully keeping patients closer to home," "And being able to stay in our facility, instead of being transferred to a tertiary care facility when they don’t need to be."

Hawarden Regional Healthcare Patient Care Director Chris Mueller says without eEmergency some patients would have to travel at least 37 miles to the next biggest hospital.

CEO Jayson Pullman says he has already seen great results from using the new technology."Our staff and our physicians will feel more comfortable," said Pullman. "So they go, okay so we can probably keep this patient here. We can treat them. And if we run into problems, we push the button and they can help us out."

And with more access, hospital officials say comes better care.

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