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IDFC FIRST Bank launches Digital Banking Units in Odisha and Nagaland

The Kendujhar and Dimapur locations are among the 75 Digital Banking Units that Prime Minister Narendra Modi inaugurated on October 16 via video conferencing
IDFC FIRST Bank launches Digital Banking Units in Odisha and Nagaland
IDFC FIRST Bank launches Digital Banking Units in Odisha and Nagaland

In order to strengthen banking services in remote rural areas, IDFC FIRST Bank has recently launched Digital Banking Units (DBUs) in Kendujhar in Odisha and Dimapur in Nagaland. The action is in line with the Government’s plan to broaden financial inclusion.

On both the liability and asset sides, the DBUs will offer a broad range of digital products and services, including opening savings accounts, fund transfers, end-to-end digital loan processing, internet banking, digital grievance redressal, ATMs, and services related to government-sponsored schemes.

The Kendujhar and Dimapur locations are among the 75 Digital Banking Units that Prime Minister Narendra Modi inaugurated on October 16 via video conferencing. To mark 75 years of India’s independence, the establishment of DBUs in 75 districts was announced in the Union Budget 2022–23.

Mohan Charan Majhi, a local MLA, attended the DBU’s launch in Kendujhar, while Temjen Imna Along Longkumer, Nagaland’s Minister of Higher Education and Tribal Affairs, attended the DBU’s launch in Dimapur.

The DBUs in Kendujhar and Dimapur support IDFC FIRST Bank’s technology-first strategy and initiatives to provide customers with high-quality, individualised digital experiences.

Highlighting the launches, Sumit Madan, Head – Retail Liabilities and Branch Banking, IDFC FIRST Bank, said, “We are happy to inform that Digital Banking Units have opened in Dimapur and Kendujhar. This would increase financial inclusion in the branch catchment areas by enabling self-service for those who are technologically competent and offering guided mode to clients who are new to internet banking. The government’s initiative to establish DBUs will significantly aid in connecting more people to the nation’s digital ecosystem.”

The Bank’s DBUs in Kendujhar and Dimapur to provide paperless, cost-effective banking in a safe environment. A connected environment for digital banking, interactive digital walls, digital kiosks, and cash recyclers are all available at the locations. The services are set up to inform people about secure online banking procedures.

In its combined history, IDFC FIRST Bank has served over 30 million loans and provides services to clients in more than 60,000 villages, cities, and towns all over the nation. The Bank has quickly grown to include 651 branches, 235 asset service centres, 807 ATMs, and 602 rural business correspondent centres pan-India.

Read more: Manipal Business Solutions partners with ARIAS to accelerate financial inclusion in rural Assam

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