Governance processes should be easier for common citizens

National Centre for Good Governance DoPT organised National Workshop on Citizen-Centric Governance in New Delhi rn
Governance processes should be easier for common citizens

he target of governance reforms should be to make governance processes easier for every common citizen even in the remotest part of the country, a senior government official said on Saturday.

Addressing a day-long National Workshop on ‘Citizen-Centric Governance’Sanjay Kothari, Secretary, Department of Personnel & Training (DoPT) said that the administrators and policy-makers should do away with the colonial attitude for governanc. He called for reforms in redundant rules and processes from the colonial era.

The National Centre for Good Governance (NCGG) and DoPT organised the Workshop in association with the Institute for Development and Communication, Chandigarh and Department of Industrial Policy and Promotion, New Delhi, here today. The inaugural session was attended by Prof. Dipankar Gupta, Dr. Pramod Kumar, Senior officials of DoPT and NCGG, IAS officers of 2013 batch.

Kothari said that as a continuation to Prime Minister Narendra Modi’s announcement, the government is working to do away with interviews for the lower level jobs and appoint employees on merit basis. This will make the employee feel pride and more efficient personnel will be recruited to the government, he added.

The Secretary also mentioned that getting SC/ST certificates and Domicile certificates is an up-hill task today and administrative changes should be made to simplify this process. Likewise, getting Police verification is also a complicated task and this should also be simplified in governance.

While referring 2013 IAS Officers, he said that it is their responsibility to bring changes in governance, and make efforts to transform India as 2nd largest economy in the world. He advised the young IAS officers to change their mindset from ‘how not to work’ to ‘how to work’. He also advised all to make blood donation, which is extremely needed everywhere.

Prof. Dipankar Gupta, Professor, Shiv Nadar University introduced the theme of the workshop, and highlighted the importance of simplification and service delivery for a truly citizen-centric governance. Dr. Promod Kumar, Chairperson, Punjab Governance Reforms Commission and Director, Insititute for Development and Communication delivered the Key-Note Address and highlighted the need to overcome the deficits of trust, dignity, productivity and citizen engagement in the existing governance system.

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