Our goal is to create sustainable talents: Dr Sandhya Chintala, NASSCOM

    Dr. Sandhya Chintala Executive Director IT-ITeS Sector Skills Council and Vice President, NASSCOM
    Dr. Sandhya Chintala Executive Director IT-ITeS Sector Skills Council and Vice President, NASSCOM

    Skill development requires a collective effort to achieve a national goal Dr Sandhya Chintala, Executive Director, IT-ITeS Sector Skills Council and Vice President NASSCOM talks to Mohd Mustaquim about skill development programmes in the IT sector

    What has NASSCOM done so far for skill development in the country?
    The Indian IT-BPM industry is growing at a tremendous pace both vertically and horizontally. India’s biggest competitive advantage is its enormous talent pool, hence it is important to introduce skill building initiatives for the current and potential workforce. Keeping this in mind, NASSCOM in partnership with the National Skill Development Council (NSDC) formed the Sector Skills Council for the common purpose of workforce development of the IT and ITES industry sectors. The goal is to create sustainable industry ready talent pipeline by scaling quality capacity and enhance employability at all levels. In order to strive and develop the right talent to drive its growth, the council recently launched the Occupational Analysis (OS) Reports for the IT-BPM Industry. The report encompasses aspects of talent acquisition and transformation that will positively impact industry workforce. These standards offer all stakeholders related to this industry the clarity regarding the knowledge, skills and competencies necessary. To sustain this growth, Indian IT-BPM industry is focusing on greater efficiencies, skill development, improved workforce, IP based solutions, domain and increased collaboration across all stakeholders.

    What has been the role of the Central & state governments?
    In order to transcend to a knowledge-based economy, India must continue to move up the skills development chain. To ensure the same, the Government of India has adopted skill development as a national priority. The recent revision in the Income Tax Act has expanded the tax benefits for skill development projects undertaken by companies across sectors. This step undertaken by the government will further increase the availability of resources for skill projects.
    The government and key industry stakeholders are collaborating to facilitate the development of a workforce that has capabilities and technical skills across the pipeline. We are pleased that the government understands the need for skill development in the county and continues to extend its support to position India as an innovations hub.

    What is the status of India’s skills development programmes in IT Sector?
    Skill development has been a government-driven initiative with different approaches adopted by the industry and states. The Indian IT-BPM industry has evolved dramatically in terms of scale and complexity, key service offerings and the value it provides to its customers. There has been significant investment in building domain expertise and innovation skills and gradually the focus is shifting towards IP owned skills and products. The availability of diverse and high skill talent has helped India to establish its position as an industry leader across the world. India is at the cusp of a great opportunity and is entering an era of becoming the workhorse for the world. While the industry has the potential to provide 30 million opportunities by 2020, the objective is to standardise and streamline the process, both of hiring as well as training and to facilitate the job readiness scenario.

    What challenges do you face in implementing the programmes?
    One of the major challenges of implementing skill development initiatives is to effectively address the needs of the huge population by providing skills in order to make them employable and help them secure decent jobs. India is one of the richest human resource countries. The Central Government and the industry have been working together for a few years now to create an inclusive skills ready workforce.